Is AT&T's throttling of the top 5% unlimited data users throwing loyal users under the bus?

AT&T's throttling of the top 5% unlimited data users is getting lots of press.

  1. AT&T customers surprised by "unlimited data" limit


    CBS News - 1 hour ago
    AT&T has some 17 million customers with "unlimited data" plans that can be subject to throttling, representing just under half of its smartphone users.

    CTV.ca
  2. AT&T throttling unlimited data users starting at 2 GB per month ...


    Apple Insider - 3 days ago
    By Mikey Campbell The story of an AT&T customer having his bandwidth throttled after transferring only 2 GB of a so-called unlimited data plan has created a ...
    Highly Cited: ATTs moral obligation: If you throttle it, help us count it‎ Houston Chronicle (blog)
    AT&T explains 2GB throttling of unlimited data plans‎ SlashGear
    AT&T reportedly throttlingunlimited” users at 2GB‎ Geek
    Dslreports - O'Grady's Power Page
    all 19 news articles »

    SlashGear
  3. AT&T Says Throttling Policy Isn't as Bad as You Think


    New York Times (blog) - 4 days ago
    Mr. Cozen, who said he has an unlimited data plan, believed it was unfair to be throttled. He pointed out that the unlimited data plan costs $30, and AT&T ...
    AT&T Says Throttling of Unlimited Data Users Done on Case-by-Case ...‎ Mac Rumors
    AT&T tries to justify 2GB data throttling threshold for unlimited ...‎ androidandme.com
    AT&T Throttle @ Bottle Not 2GB Data‎ Wireless and Mobile News
    GigaOm - Examiner.com
    all 6 news articles »

    New York Times (blog)
  4. 'Unlimited' data has limits at AT&T


    USA TODAY - 6 days ago
    Paul Sakuma, AP AT&T smartphone customers with unlimited data plans can experience ... The tricky thing with AT&T's not-so-new policy of throttling down ...
    Highly Cited: AT&T Starts Throttling Unlimited Data Users after 2GB of Monthly Usage‎ Mac Rumors
    In-Depth: Unlimited Data Plan Isn't as Unlimited as You Think‎ DailyFinance
    AT&T Starts Throttling Grandfathered Unlimited Customers after 2 GB‎ Gotta Be Mobile
    Examiner.com - BetaNews
    all 43 news articles »

    USA TODAY

Starting as low as 1.5 GB of data usage users can be grouped into this problem user base for AT&T.  It seems like AT&T is throwing some of its customers under the bus.

To throw (someone) under the bus is an idiomatic phrase meaning to sacrifice another person (often a friend or ally), who is usually not deserving of such treatment, out of malice or for personal gain.

Should we cheer AT&T's efforts to limit the use of mobile devices?  That's one way to go Green.  But, not a popular one.

Or do we hear the sounds of a class action suit?

Enough said. I'm pretty sure there is a class action lawsuit sitting on the table here...

Made the leap, ordered Samsung Galaxy Note, will I like the iPhone 4S or Note better?

I've been thinking more about Mobile applications, and a friend just bought his Sprint Samsung Galaxy S II.  After some technical design decisions another friend bought a Verizon Samsung Galaxy Nexus.  Yesterday Samsung announced the Galaxy Note in a Superbowl commercial.

I've been looking at the Samsung Galaxy Note, given my tech friends are getting normal sized Smartphones, and was willing to try a different form factor.  If I want a small phone I have my iPhone 4S.

We'll see if the Galaxy Note works for me.  I'll comment later when I get the device on Feb 17.

 

Developer Mobile Experience iOS vs. Android, Bankruptcy reality

One of my cloud and mobile friends passed on this post on LinkedIn by one of his friends who writes about his 18 month experience creating a mobile app for iOS and Android.

Here is outline of the author's points

Development Costs are Rising

Customer Acquisition Costs are rising

Monetization is Falling…like a rock

Apple is getting harder to work with

and the author closes with.

The net of this is that the apps economy is bankrupt; if you’re thinking of building and launching an “app”, you missed the window.

If an “app” is a way to engage users as part of your broader strategy, then maybe – but do you really need an “app” to do this or can you do it through a mobile website, webapp or something cheaper and easier to develop?

Don Barnetson was the co-founder and head of sales & marketing at DDT Software, Inc; he is currently enjoying some downtime with his wife and new daughter.

Keep the following in mind if you are thinking of developing a million dollar iPhone app.

Apple is getting harder to work with

  • Apple Approval Hell:  7 Day approval cycle?  Try 13 weeks…3 appeals, 4 new binaries.
  • Apple Changes their Mind Arbitrarily:  6 weeks after our 13 week approval we tried to add a new in-app purchase; we were told that our existing in-app purchase was now “non-compliant” as Apple had changed their interpretation of their own rules and only “actual content” was allowed to use auto-renewing subscriptions; not catalogs.  Ohh, and they’ll be applying this new interpretation retroactively in a few months so no option to just leave what we have in store.
  • Apple bled us out:  We planned on a two week approval cycle and a launch before thanksgiving; instead it took 3 months and we had to launch in December (don’t do that, by the way).  We thus consumed our marketing budget on engineering and had no coverage left for paid acqusition post-launch.

Some good reasons why your Mom should have an iPhone 4S, monitoring health, safety

Two weeks ago, my brother, sister and I decided it was time to get Mom to upgrade to an iPhone 4S.  Part of what triggered it was my mother-in-law falling in the bathroom and dislocating her shoulder on Dec 23, and on Xmas day my sister not being able to get a hold of my mom all morning.  Mom was OK, but had taken a medication that made her drowsy and she took a nap in the backyard far away from the phone, and her hearing isn't the best.  Finding my mom could be easy with the IOS Find Friends app if she was set up.

 

Find My Friends and Find My iPhone

Find the party. Find your family. Or find a place to meet up after work. And if you lose your iPhone, iPad, iPod touch, or Mac, iCloud can help you find it, too.

My mom is in her 70s and living in the home alone.  My brother and I live 2 hr plane flight away, and my sister is only 10 miles away.  The nice thing is her living in the same home for 45 years and being born in Alameda, CA there are lots of friends and family in the area to ask for help, but we needed a way to know if mom was in trouble.  So, let's upgrade mom to an iPhone 4S and see if it would work.

Previously my mom had a clamshell simple phone that she would carry around, but leave off most of the time.  Getting her to change habits and get a more complicated device is an obstacle that is typical.  The safety and monitoring seemed worth the effort.

I worked at Apple and my sister, so getting my mom set up with an iPhone is not an issue.  Even though my Mom has not had a problem using her iPhone having kids who worked at companies like HP, Apple, Oracle, Intuit, and Microsoft (not all at the same time) gives her tech support that is hard to match.

Having FaceTime to enable us to see how mom is doing at home is great for the grand kids and for us to check on Mom's health and safety.  Seeing a person's face in a live video feed besides being social is a great indicator of health.  Think about the term "you don't look so good."  It is pretty hard to do when talking on the phone. With FaceTime you can see.  Luckily my sister sees my mom a couple of times a week and I see my mom at least once a month on my frequent trips to the bay area.

After two weeks, my mom is using her iPhone to check her e-mail, surf the web, and text her family.  Mom is using text so much, my sister upgraded her text messages to 1,000/month.  Find Friends apps has worked great.  We can check out here mom is and mom can check on us.

Typically, some one in their 70s is going to want a simple to use, low cost phone.  Paying the extra money for an iPhone 4S would block most purchases.  But, when you think of monitoring the health and safety of your parents, seems like it is worth the cost.