Google is Watching the Pennies, Catching up to Amazon.com

Google has been making the news more in how it is watching its budget.

The news getting most of the traffic is Google's fumble of day care.

On Day Care, Google Makes a Rare Fumble

Two months ago, Google held a series of secret focus groups with employees who have children in Google’s day care facilities. The purpose was to gauge their reaction to the company’s plan to raise the amount it charged for in-house day care by 75 percent.

Parents who had been paying $1,425 a month for infant care would see their costs rise to nearly $2,500 — well above the market rate. For parents with toddlers and preschoolers, who were charged less, the price increases were equally eye-popping. Under the new plan, parents with two kids in Google day care would most likely see their annual day care bill grow to more than $57,000 from around $33,000.

At the first of the three focus groups, parents wept openly. As word leaked out about the company’s plan, the Google parents began to fight back. They came up with ideas to save money, used the company’s T.G.I.F. sessions — a weekly meeting for anyone who wanted to ask questions of Google’s top executives — to plead their case, and conducted surveys showing that most parents with children in Google day care would have to leave Google’s facilities and find less expensive child care.

Do you think you know how this story ends? You’re probably guessing that because it involves “do no evil” Google, Fortune magazine’s “Best Company to Work For” the past two years, this is a heart-warming tale of a good company reversing a dumb decision.

If only. Although Google is rolling back its price increase slightly and is phasing in the higher price over five quarters, the outline of the original decision remains largely unchanged. At a T.G.I.F. in June, the Google co-founder Sergey Brin said he had no sympathy for the parents, and that he was tired of “Googlers” who felt entitled to perks like “bottled water and M&Ms,” according to several people in the meeting. (A Google spokesman denies that Mr. Brin made that comment.) On Monday, Google began the first phase of its new day care plan, letting go of the outside day care firm it had been using.

From a data center perspective, there is Google's negotiation in Council Bluffs, getting the City to buy 2.5 acres to provide a sewer pump station.

On Monday, the Council Bluffs City Council will consider several resolutions to create the utilities corridor. The city would buy land for the corridor and utility easements for the site for a total of about $150,000. The city would be reimbursed by the Council Bluffs Industrial Foundation…

…The city plans to purchase about 2.5 acres of land at the site near Bunge and then build a sanitary sewer pump station there. The land will be sold for $30,000 an acre.

And, the interesting other place is the Google job postings for its Global Infrastructure for data centers.

Invoice Analyst, Global Infrastructure (Temporary) - Mountain View
Strategic Negotiator - Global Infrastructure - Mountain View
Strategic Negotiator - Network Focus, Global Infrastructure - Mountain View
Strategic Negotiator, Voice Focus - Global Infrastructure - Mountain View

This is another area where Amazon.com has Google beat as Amazon has the negotiation skills of a Wal-mart, and watches the pennies like a retailer.  The Invoice Analyst temporary position points to a short term need to work through Google's data center invoices.

We are seeking an ambitious and motivated individual for a temporary assignment assisting our Invoice Administration team in the Global Infrastructure Group. Professionals with experience in data center operations, telecommunications auditing, network carrier billing, or other related areas are encouraged to apply. This team member will work closely with both internal and external groups to ensure that all contractual terms/commitments are met by vendors. This position is a great stepping stone for a move into the Global Infrastructure team at Google. We are looking for top performers who will quickly adapt and respond to industry changes and internal product developments and who will thrive in a fast-growing technical environment. The successful candidate will be operational savvy, should have a ‘get it done’ personality, and the ability to function independently.

Responsibilities:

  • Audit inbound invoices against signed contracts, order forms, and internal monitoring tools to verify that all charges are valid.
  • Work closely with internal teams to confirm both regular and 'on demand' services have been properly authorized and delivered by suppliers.
  • Work with vendors to resolve any billing questions, issues, or disputes including request for proper Reason for Outage (RFO) and SLA credits after major vendor service interruptions.

It would seem a slow sales growth announcement from Google is coming up.

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Google’s Green Energy God Positions are Open and Hiring

Looking at Google’s job positions, I found the following list of  “energy” positions.

Investments Principal, Renewable Energy Solutions - Mountain View or San Francisco
Investments Principal, Renewable Energy Solutions - Mountain View or San Francisco. ...
The role: Investments Principal, Renewable Energy Solutions. ...
Department: California - Mountain View

Head of Renewable Energy Engineering - Mountain View
Head of Renewable Energy Engineering - Mountain View. This position is based in
Mountain View, CA. ... The role: Head of Renewable Energy Engineering. ...
Department: Engineering Management

Renewable Energy Program Manager - Mountain View
Renewable Energy Program Manager - Mountain View. This position is based in
Mountain View, CA. The Role: Renewable Energy Program Manager. ...
Department: Engineering Management

Renewable Energy Engineer - Mountain View
Renewable Energy Engineer - Mountain View. This position is based in Mountain View,
CA. The area: Engineering. ... The role: Renewable Energy Engineer. ...
Department: Testing

Investments Manager, Energy and Climate Solutions - Mountain View or San Francisco
Investments Manager, Energy and Climate Solutions - Mountain View or San Francisco. ...
The role: Investments Manager, Energy and Climate Solutions. ...
Department: California - Mountain View

The Head of Renewable Energy Engineering was an entertaining read

The role: Head of Renewable Energy Engineering

As the engineering leader of Google’s alternative energy initiative, you will be responsible for building a team of team of top technologists with backgrounds in alternative energy to evaluate and develop various forms of renewable energy in order to reduce the cost of renewable electricity. Google’s goal is to have renewable energy as a major source of Google’s internal power needs within a reasonable time frame. We are looking for an accomplished entrepreneur with a strong technical foundation who can effectively work with the key stakeholders at Google in making this a reality.

Responsibilities:

  • Build, lead and motivate a world-class team of alternative energy experts with diverse technical skill sets focused on reducing the cost of renewable energy.
  • Develop technologies and systems that make breakthrough cost reductions compared with products currently available in the marketplace.
  • Partner with cross-functional energy team leaders in engineering, business development, Google. org, real estate and business operations to conceptualize and implement Google’s renewable energy strategy.
  • Evaluate energy trends in order to order effectively direct Google’s strategic technical direction in regards to renewable energy.

Google is looking for a God of Renewable Energy and I would guess this position has been open for months as they are looking for super human skills. If someone was good enough to do this, they would have so much VC money  after them.

The other job which gave me a good laugh was this one for Investments Principal.

The role: Investments Principal, Renewable Energy Solutions

An Investments Principal in Renewable Energy Solutions works closely with Google.org's senior leadership team, climate team and investment managers in helping to evaluate renewable energy investments. You bring significant venture capital or transactional experience, a proven track record of successful strategic investments and the ability to work effectively in a rapidly changing environment.

Responsibilities:

  • Help lead Google.org's effort in evaluating renewable energy investment opportunities.
  • Identify, develop and execute partnerships to develop financing solutions.
  • Conduct financial and business analysis and related due diligence on potential investment opportunities that address the climate crisis.
  • Assist with decisions relating to investments in global health and development, particularly regarding the impact of the changing climate on those areas.
  • Negotiate terms of investments with partners and manage ongoing partner relationships.

The part that had me chuckling was the requirement for a

a proven track record of successful strategic investments

Does anyone have a proven record of successful strategic investments in renewable energy? Maybe it should be a proven track record of failed investments, demonstrating you have learned from your mistakes.

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Why does Google’s Data Center in Mayes County/Pryor, OK have only 100 employees when all other recent facilities have 200?

Due to Public pressures for more disclosure on Google’s Data Centers there is now more information posted. Here is the one for Mayes County/Pryor, Oklahoma.

Hello Mayes County!

Google is very happy to be constructing a new data center in Mayes County, Oklahoma. Your community has all the qualities Google looks for when developing a data center to serve millions of Internet users.

Limited testing of the facility should be underway in the second half of  2008 and the center should be fully operational sometime in 2009. Eventually, we plan to employ approximately 100 people, ranging from technology assistants to experienced data center managers. We’re confident this $600 million investment will be good for Mayes County, Google and our Internet users.

In the meantime, we’re eager to share more information about what we’re doing. On this site, you’ll find information about:

  • what exactly a data center is
  • the kinds of jobs that are available
  • what Google does
  • how to contact us

Use this site to familiarize yourself with the Mayes County data center, and feel free to share this site with anyone who may be interested.

We appreciate your help and support, and feel privileged to be part of the Mayes County community.

When you check out http://www.google.com/datacenter/councilbluffs/, http://www.google.com/datacenter/lenoir/, and http://www.google.com/datacenter/berkeleycounty/. They all have the same as the above except they say 200 employees vs. 100 employees.

What is so different about the Oklahoma facility it needs only a 100? Should the number have been 200? Or is it a slip that they actually only have a 100 in their data centers, as few us believe the 200 number.

California - Mountain View
Georgia - Atlanta
Illinois - Chicago
Iowa - Council Bluffs
North Carolina - Lenoir
Oklahoma - Pryor
Oregon - The Dalles
South Carolina – Charleston

It is hard to believe there are 200 employees for these facilities.  Another fact a data center construction expert has pointed out is Google builds all its data centers exactly the same, they all cost $600 million.

How Green can Google’s data centers be if they build them all the same no matter where they are located?

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Working at Google vs. Microsoft

Here is an article about developers who have chosen Microsoft over Google, and even some developers who worked at Microsoft went to Google, and went back to Microsoft. I looked at this for maybe some hints to why Google needs 200 employees for data centers vs. Microsoft’s 50. I would bet there are ex-Google data center employees working at Microsoft, but it is almost impossible to find them, let alone get them to share their insights.

Working at Google vs. Working at Microsoft

I have theory that Google's big problem is that the company hasn't realized that it isn't a startup anymore

By: Dare Obasanjo

Jul. 2, 2008 09:15 AM

Dare Obasanjo's Blog

Recently I've been bumping into more and more people who've either left Google to come to Microsoft or got offers from both companies and picked Microsoft over Google. I believe this is part of a larger trend especially since I've seen lots of people who left the company for "greener pastures" return in the past year (at least 8 people I know personally have rejoined). However in this blog post I'll stick to talking about people who've chosen Microsoft over Google.

Interesting parts.

Google software business is divided between producing the "eye candy" - web properties that are designed to amuse and attract people - and the infrastructure required to support them. Some of the web properties are useful (some extremely useful - search), but most of them primarily help people waste time online (blogger, youtube, orkut, etc)

This orientation towards cool, but not necessarilly useful or essential software really affects the way the software engineering is done. Everything is pretty much run by the engineering - PMs and testers are conspicuously absent from the process. While they do exist in theory, there are too few of them to matter.

On one hand, there are beneficial effects - it is easy to ship software quickly…On the other hand, I was using Google software - a lot of it - in the last year, and slick as it is, there's just too much of it that is regularly broken. It seems like every week 10% of all the features are broken in one or the other browser. And it's a different 10% every week - the old bugs are getting fixed, the new ones introduced. This across Blogger, Gmail, Google Docs, Maps, and more

The culture part is very important here - you can spend more time fixing bugs, you can introduce processes to improve things, but it is very, very hard to change the culture. And the culture at Google values "coolness" tremendously, and the quality of service not as much. At least in the places where I worked.

After reading this, maybe Google really does need 200 people per data center to fix all the problems.

And, the article closes with

The fact that Google is having problems retaining employees isn't news, Fortune wrote an article about it just a few months ago. The technology press makes it seem like people are ditching Google for hot startups like FriendFeed and Facebook. However the truth is more nuanced than that. Now that Google is just another big software company, lots of people are comparing it to other big software companies like Microsoft and finding it lacking.

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Google gets an F, Chevron A+ on California Sustainability Report

With the kids out of school, Environmental Leader wrote.

Chevron ‘A+,’ Google ‘F’ In Sustainability Reporting Efforts

chevron_csr.jpgAn analysis of the social responsibility reporting efforts of California’s largest corporations finds that some, like Chevron, Hewlett-Packard and Walt Disney, publicized their sustainability on their Web sites, while others, like eBay, Google and Apple, rarely mentioned the subject, if at all.

The 132-page report, “Analysis of Sustainability Reporting of Fortune Companies in California” (PDF), produced by the Roberts Environmental Center of Claremont McKenna College, contains a compilation of Pacific Sustainability Index scores evaluating the environmental and social reporting of all California companies on the 2006 Fortune 1000 list. It scores companies based on the reporting, intent and performance of environmental and social sustainability efforts and is the center’s the first geographically based analysis of corporate reporting.

While the center’s scoring sheet contains only topics it thinks all companies should report on, not everyone agrees with the results, writes the center’s director J. Emil Morhardt.

. . . Sarah Bulgatz, Director, Corporate Public Relations, The Charles Schwab Corporation, took strong exception to our comparison of her company with manufacturers and refiners. We have printed her comments (with her permission) as a guest editorial on page 43, along with details of why we gave her company a grade of D+ for environmental and social reporting.

Morhardt says the center wants to encourage socially responsible companies to be more vocal about their efforts, and encourage those that have not addressed sustainability issues to do so.

From the actual report page 66.

image

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