An HP executive behind the Automated Data Center idea

WSJ article about Ann Livermore, head of HP's storage and servers, software and services business.

She also is focused on customers, talking to two or three big ones every day. And she has a reputation for identifying market trends. When she visited a dozen financial-services companies several years ago, she listened when IT executives said they were spending too much time and money operating their data networks.

Out of those conversations came H-P's strategy for building "the next generation of [automated] data centers, which is now driving growth in software and services," says Ms. Livermore.

And, also credits her for working on the EDS deal.

Ms. Livermore helped develop strategy for the EDS deal with Mr. Hurd. Like him, she knew H-P on its own couldn't expand its outsourcing services enough to meet demand.