HP's 6 Global Delivery Hubs with Data Centers

HP Enterprise Services announced its 6 Global delivery hubs.

HP Expands Best Shore Global Sourcing Model; Names Six Global Delivery Hubs

PALO ALTO, Calif., Nov. 10, 2010


HP Enterprise Services today announced the expansion of Best Shore – its global services delivery model – by designating six countries as global delivery hubs that will grow to support increasing client demand for cost-efficient, scalable services that effectively meet business needs.

This expansion is part of the $1 billion investment HP announced in June to transform and grow its Enterprise Services business.

Bulgaria, China, Costa Rica, India, Malaysia and the Philippines are the designated delivery hubs. These mature HP Best Shore locations operate in time zone-relevant countries and will offer a significant employee base that can deliver various highly scalable services to clients across the globe. These centers also will offer multiple capabilities in each location, including applications, infrastructure technology and business process outsourcing services.

In this announcement there is no mention of data centers. But, how can you put 6 Global enterprise services organizations as a hub without a data center. Digging a bit I found the announcement about the Malaysia facility. and found the data center part.

Built on sustainable design principles, this 60-acre campus represents another investment the company is making to drive strategic growth in Asia. Serving global HP Enterprise Services clients, the center is home to one of six HP Best Shore global delivery hubs and, as part of future investment plans, will house a client-centric HP Next Generation Data Center. Driving HP innovation and addressing internal business needs, this global center also boasts an internal HP Global Application Development and Support Center and a HP Global Finance Center.

if you check out this video about the Malaysia facility you can see it needs the 24x7 service requirements of a data center as part of the service is NOC and customer support services.

I've taken many trips to Southeast Asia back when I was developing Southeast Asia fonts for Win3.1.  Malaysia has the space to support data centers and customer support facilities.  Singapore is often discussed as a location for data centers due to its network access, but building big data centers in Singapore is tough.

Here is an HP video of the Russelheim data center.

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Schneider Electric's Media Event, a great time to learn, network, and test new image gear

I just spent a day at Schneider Electric's media event in Chicago. Reflecting on what I got out of the event I'll just dump a stream of what comes to mind.

I was looking forward to connecting with Kevin Heslin with Mission Critical Magazine and Rich Miller with DataCenteKnowledge as any significant data center event has both of them there.  Between the three of us creating content on  data centers, Kevin made the point how much content would be loss if for some reason something happened to all three of us at the event.  I don't put myself in the same category as Kevin and Rich who are professional media people, but I do get media status with my blogging so I enjoy the benefits of seeing how things are presented to the media.

As part of getting ready for Schneider's event, Data Center Dynamics, and AFCOM Data Center World (where by the way I'll see Rich and Kevin again), I decided to upgrade my media capabilities.  I am a Canon user which can be just as religious an issue vs. Nikon.  After much thought I decided to get a Canon 7D.

EOS 7D

EOS Digital SLR Cameras

EOS 7D

Maximum resolution for any application.

The EOS 7D features a Canon-designed 18.0 Megapixel APS-C size CMOS sensor that captures such a high level of resolution it's easy to crop images for enlargement without concern of losing detail. A major factor in reducing noise, the CMOS sensor assures that images shot at highest sensitivity will be remarkably smooth. Dual DIGIC 4 Image Processors ensure that images are captured, processed and saved with remarkable speed. The EOS 7D's ability to capture and process data of images shot at 18.0 Megapixels at 8 fps, as well as Face Detection Live Mode, Full HD video recording, Auto Lighting Optimizer and Lens Peripheral optimization are all possible thanks to the Dual DIGIC 4 Image Processors.

One of the features I was playing with is to tether the Canon 7D to my laptop to allow quick transfer of images to my PC which I actually got a bunch of comments from other media people asking about my setup at the event.  My Lenovo X200 Tablet worked well capturing images and video while tethering transferring images in seconds. 

I couldn't find an exact video of what I was doing on YouTube, but here is a Canon 5D Mark II connected to a Mac.  This worked extremely well and I am looking forward to try the setup at other events to enable live blogging with better quality images and video.

What did I get out of the event for content?  I met Kevin Brown and his presentation on Infrastruxure. 

APC by Schneider Electric unveiled the next generation InfraStruxure architecture, a high performance, scalable and adaptable data center architecture. InfraStruxure integrates power, cooling, racks, security and management in a modular form factor and is a building block of Schneider Electric’s comprehensive energy management architecture portfolio, EcoStruxure.  This new generation of InfraStruxure delivers a 25%  increase in power and cooling capacity and a 15% smaller footprint, all while reducing cost by 15%.   Holland Computing Center at the  University of Nebraska-Lincoln, uses InfraStruxure to run high performance computing for cutting-edge research, including a 21 TFlop supercomputer, shared memory processing, grid computing and development of hadoop-on-demand and other custom implementations.

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And spent a bunch of time with software his software subject matter expert Jon Gould diving into details of their modeling and simulation.

APC also introduced new features to the overall InfraStruxure management software portfolio, to better enable IT managers to change the way they monitor, operate, manage and maintain their data centers through the integration of new virtualization capabilities and upgraded energy efficiency and operations software. Enhanced capabilities include:

  • The new Data Center Lab application within InfraStruxure Capacity - a data center project management tool that enables the design of new data center build-outs or data center upgrades.
  • InfraStruxure Capacity’s updated Impact Analysis application - provides an instant overview of data center physical infrastructure operations including UPS, power distribution and cooling independent of the types and brands of equipment present in the data center.
  • InfraStuxure Efficiency 1.1 -  IT managers can quickly and easily report on monthly energy consumption of their data center subsystems including CO2 emissions, PUE (Power Usage Effectiveness) and DCIE (Data Center Infrastructure Efficiency). 
  • InfraStruxure Capacity Network Management Tool - provides insight into equipment dependencies including mapping and documenting fiber and copper networks from servers, via patch panels, to switches or routers allowing IT managers to document connectivity, manage their network structure and plan and control network usage.

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Saw Rick McKay's BMS solution for data center facility operations.

I'll write a blog entry about Aaron Davis's presentation.

Overall I have a much better understanding of the Schneider Electric's portfolio, and met a lot of Schneider/APC people I am sure I will connect with again.

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Go Dense, Go Fast, Go Green

Kevin Brown from APC presented APC's InfraStruxure solution, and I especially liked his tag line. "Go Dense, Go Fast, Go Green"

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InfraStruXure

InfraStruXure

Data centers on demand

InfraStruXure fully integrates power, cooling, rack, management, security and services. This on-demand architecture allows the selection of standardized components to create a solution through modular and mobile configurations. InfraStruXure is available for any IT environment, from wiring closets to large data centers.

For a green data center, the requirements Kevin lists are areas you should look at.

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This list as an holistic thinking of the properties in a green the data center vs. the typical, PUE, hot and cold aisle containment, virtualization, etc.

Also, liked the fact that Kevin has a software background.

Kevin BROWN
Vice President, Data Center Global Offer
IT Business
Schneider Electric

Kevin held numerous management roles at APC, including Director, Software Development Group.

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Web Metrics on Frozen Kindle 3 post

One week ago, I posted on my experience contacting Amazon.com tech support regarding a frozen Kindle 3.  The following are a bunch of metric analytics I'll use to describe my post 7 days old.  Note: I am using this as an example of what I can figure out now on any post I put on this blog.

There are some interesting market research and intelligence I am figuring out  about users around the world who hit my post.  For example, understanding what keywords people are searching for helps develop better content.  I can also get leads on companies looking for data center content and how much interest there is in content in different geographic locations.

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First after 7 days, if you Google search "frozen Kindle 3" my blog post my post shows up #1.

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Here is the traffic through Feedburner for the post.  311 feed readers and 106 clicks back.  Nothing particularly big.

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Going to Google Analytics, here is the traffic over the past week. 

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There were 897 views with average time on page of 4:49 which means a lot of people were taking time reading and referencing the post as they were trying to fix their Kindle 3.  The bounce rate is 96.14% as the readers didn't have an in interest in green data centers, but it was since to know that 3.86% read something else on my blog.

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Looking at the keywords typed in Google Search here are the top 15.  The #1 entry is the 106 unique page views that came from the same 106 reported in Feedburner for clicks to content based on my RSS subscribers.  #2 and on are the order in frequency of page views from keywords typed in that users eventually clicked on my post. 

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The list of keywords goes up to 241 down to one click entries.

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There are a total 45 countries who have used Google Search to find the post.  The following are top 10.

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138 regions.

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To get more specific here are the top 10 out of 500 cities.

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There are 391 service providers listed including amazon, RIM,

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What type of users are the Kindle 3 user base?  Windows, Mac, Linux.  Here are the top 13 which should work as a pretty good sample to figure out a user mix and there other devices.  Note the # of Apple users - Mac, iPhone, iPad, and iPod.

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And the browser mix illustrates the Apple loyalists with the high Safari hits.

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And, what search engines did people use. My Microsoft friends ask why I don't use Bing more.  well when more than 95% of my search traffic comes from Google, I keep to the same mindset of my users.

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I'll write about analytics on a green data center technical topic.  But, the main one I am studying is the 2,000 hits I have on the Top 5 data center construction companies.  I am quite surprised at how much traffic I get to that post, and how it stays up there in traffic.

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Green and Clueless

How many times have I seen Mike Manos stand in front of a crowd and ask "How many you know electricity bill?"  The numbers are going up, but still less than 25% is the average.

NYTimes reports on air conditioning use in NYC.

Richard Perry/The New York Times

When utilities are covered, as in the building above, tenants do not seem to pay heed to effects like carbon emissions.

“My A.C. is pretty much running 24/7,” Kitty’s owner, Michael Perlo, a 28-year-old television producer, said with more bravado than guilt. “Not having to pay for electricity makes me a little bit more reckless.”

The following behavior describes what happens when you think utilities are included in your data center operations, and its part of the rent you pay.

Forget round-the-clock doormen or views of Central Park. This sweltering summer, the most coveted New York real estate amenity is two little words that in other times can go unnoticed: “utilities included.” Mr. Perlo and his neighbors live in a building where not just heat and hot water, but electricity, is part of their monthly rent — a more-common-than-you’d-think arrangement caused by old-fashioned wiring in which a building has a single “master meter” tracking power use rather than individual meters tied to each tenant. They can blast their air-conditioners all summer long without paying a dollar extra.

An interesting human behavior is described in Newsweek.

Green and Clueless

Even people who want to ‘save the planet’ have no idea what they’re doing.

...

Scientists led by Shahzeen Attari of the Earth Institute at Columbia University surveyed 505 Americans (recruited through Craigslist), asking them to name the best ways to conserve energy. The most common answers had to do with curtailing use (by turning off lights or driving less, for instance) rather than improving efficiency (installing more efficient lightbulbs and appliances, say). But it is energy efficiency that offers the only possibility for dialing back our voracious consumption of energy and the fossil fuels that generate it. The reason is basic psychology: we are just not going to become a nation of pedestrians, let alone do without all our electronic toys. The only hope is therefore to continue satisfying those materialistic needs but with less electricity and gasoline.

Here is some interesting energy trivia.

And the ignorance continued. The scientists next asked people to estimate how much energy different appliances used and how much different behaviors saved. More said line-drying clothes saves more than changing the washing-machine settings (the reverse is true). Most people also think trucks and trains that transport goods use about the same energy; in fact, trucks use 10 times more to move one ton of goods one mile. Most people also said that making a glass bottle takes less energy than making an aluminum can (the reverse is true: a glass bottle requires 1.4 times as much energy as the can when virgin materials are used, and 20 times as much when recycled materials are used; making a recycled glass bottle actually takes more energy than making a virgin aluminum can).

And punchline, the CLUELESS.

Here’s my favorite: participants who said they did lots of environmentally responsible things on the energy front actually had less accurate perceptions of all this—suggesting that while people may think they’re doing the planet good, they are not. The notion of making “informed choices” is great, but it kind of requires being, well, informed. What we have instead, it seems, is rampant ignorance. The real problem, Attari told me, is that when people pick the easy things, the low-hanging fruit, they figure they’ve done their bit for the environment and then don’t take steps that could actually make a difference.

Makes me think of all the data center people focusing on PUE, LEED and energy efficient mechanical, but less than 10% are thinking of how to provide the energy consumption information to their users of IT to get them thinking of how to use less energy.

But if you don't pay the bill.  Who cares?  Maybe the CFO or COO will.

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