Web Metrics on Frozen Kindle 3 post

One week ago, I posted on my experience contacting Amazon.com tech support regarding a frozen Kindle 3.  The following are a bunch of metric analytics I'll use to describe my post 7 days old.  Note: I am using this as an example of what I can figure out now on any post I put on this blog.

There are some interesting market research and intelligence I am figuring out  about users around the world who hit my post.  For example, understanding what keywords people are searching for helps develop better content.  I can also get leads on companies looking for data center content and how much interest there is in content in different geographic locations.

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First after 7 days, if you Google search "frozen Kindle 3" my blog post my post shows up #1.

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Here is the traffic through Feedburner for the post.  311 feed readers and 106 clicks back.  Nothing particularly big.

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Going to Google Analytics, here is the traffic over the past week. 

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There were 897 views with average time on page of 4:49 which means a lot of people were taking time reading and referencing the post as they were trying to fix their Kindle 3.  The bounce rate is 96.14% as the readers didn't have an in interest in green data centers, but it was since to know that 3.86% read something else on my blog.

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Looking at the keywords typed in Google Search here are the top 15.  The #1 entry is the 106 unique page views that came from the same 106 reported in Feedburner for clicks to content based on my RSS subscribers.  #2 and on are the order in frequency of page views from keywords typed in that users eventually clicked on my post. 

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The list of keywords goes up to 241 down to one click entries.

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There are a total 45 countries who have used Google Search to find the post.  The following are top 10.

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138 regions.

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To get more specific here are the top 10 out of 500 cities.

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There are 391 service providers listed including amazon, RIM,

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What type of users are the Kindle 3 user base?  Windows, Mac, Linux.  Here are the top 13 which should work as a pretty good sample to figure out a user mix and there other devices.  Note the # of Apple users - Mac, iPhone, iPad, and iPod.

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And the browser mix illustrates the Apple loyalists with the high Safari hits.

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And, what search engines did people use. My Microsoft friends ask why I don't use Bing more.  well when more than 95% of my search traffic comes from Google, I keep to the same mindset of my users.

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I'll write about analytics on a green data center technical topic.  But, the main one I am studying is the 2,000 hits I have on the Top 5 data center construction companies.  I am quite surprised at how much traffic I get to that post, and how it stays up there in traffic.

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Greenpeace turns on the Heat on Facebook's choice for coal power

I've been blogging about the Greenpeace PR campaign to get Facebook to be 100% renewable power since Feb 22, 2010.

Maybe Facebook should have bought a Bloom Box to diffuse Greenpeace’s campaign against a coal powered data center

Thanks to Matt Stansberry’s reporting on SearchDataCenter, attention was drawn to Facebook’s Prineville Data Center being coal powered.

Tiered energy rates bring higher prices for new customers
By 2012, BPA will charge tiered rates for power. Customers that signed 20-year contracts in 2008 will pay tier-one (i.e., inexpensive) pricing for their current electricity demand. These customers use most of the power produced by the dams.

And, have written numerous follow on posts watching the membership #'s rise.

Apple was a Greenpeace target and I am sure they were evaluating Google, Microsoft, Yahoo, and many others with their energy consuming data centers.

Greenpeace was waiting for the right data center operator to go after, and their poster child is Facebook.

Note: the Associated Press (AP) coverage of the Greenpeace announcement means there are hundreds more media outlets reporting on this Greenpeace story.

We'll see what Facebook's next move and how many more people sign up for the Greenpeace Facebook pages for 100% renewable power.

There are a bunch of people sighing in relief they are not a Greenpeace target.  But beware, as Greenpeace targets another data center operator.  Is Twitter next going to Salt Lake City?

Here is the current media coverage.

Greenpeace wants Facebook center off coal fuel

The Associated Press - Arthur Max - ‎5 hours ago‎

AMSTERDAM — Greenpeace said about 500000 Facebook users have urged the world's largest online social network to abandon plans to buy electricity from a ...

'Friendly' push for Facebook to dump coal

Reuters Blogs (blog) - ‎6 hours ago‎

With half a million signatures backing it up, Greenpeace fired off a letter to Facebook's CEO Mark Zuckerberg today calling for the world's largest social ...

Greenpeace's tenacious Facebook attack shines light on need for 'green cloud ...

ZDNet (blog) - Heather Clancy - ‎7 hours ago‎

Environmental activist organization Greenpeace just won't get off Facebook's case for planning to invest ...

Facebook faces campaign to switch to renewable energy

The Guardian - ‎9 hours ago‎

Social networking website Facebook is coming under unprecedented pressure from its users to switch to renewable energy. In one of the web's fastest-growing ...

Greenpeace campaign gets 500000 Facebook users to urge social networking site ...

The Canadian Press - ‎11 hours ago‎

AMSTERDAM — Greenpeace says about 500000 Facebook users have urged the world's largest social network to abandon plans to buy electricity from a coal-based ...

Daily Dose - Quitting smoking in LA, Facebook v Greenpeace and Fashion's Night Out

89.3 KPCC (blog) - Alex Cohen - ‎2 hours ago‎

September 1, 2010 -- Believe it or not, I used to be a smoker. At one point, I smoked nearly a pack a day. Luckily, back in the mid-90s I fell in love with ...

Greenpeace, Facebook & the Media Megaphone

Data Center Knowledge - Rich Miller - ‎5 hours ago‎

None of the major facts have changed in the ongoing controversy in which Greenpeace International has objected to Facebook's energy sourcing for its new ...

Facebook Defends 'Green' Data Centre

eWEEK Europe UK - Peter Judge - ‎10 hours ago‎

Facebook has defended the efficiency of a data centre which is the focus of a protest mounted by Greenpeace, pointing out that it uses modern cooling ...

Greenpeace Asks Facebook To 'Unfriend' Coal

eWEEK Europe UK - Peter Judge - ‎14 hours ago‎

Greenpeace has intensified its campaign against Facebook's use of coal-fired electricity, with a letter to Mark Zuckerberg, and a Facebook group that now ...

Greenpeace tells Facebook to stop using coal

PCR-online.biz - Nicky Trup - ‎16 hours ago‎

The executive director of Greenpeace has called on Facebook CEO Mark Zuckerberg to phase out the use of coal-fired ...

Next On Greenpeace's Enemies List: Facebook

CrunchGear (blog) - Nicholas Deleon - ‎16 hours ago‎

Greenpeace, the organization with noble goals but a prickly way of going about things, has asked Facebook to stop ...

Executive Director of Greenpeace to CEO of Facebook: Unfriend Coal!

Greenpeace International (blog) - Jodie Van Horn - ‎17 hours ago‎

We've been talking a lot about Facebook lately. We were alarmed in January by the company's ann

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What is the future of a Data Center Glasnost?

DataCenterKnowledge’s Rich Miller wrote a good post on Google’s Chris Malone presentation at Uptime Institute in Apr 2009, and Daniel Costello’s calling for a Data Center Glasnost.

Microsoft, Google and Data Center Glasnost

April 16th, 2009 : Rich Miller

Chris Malone of Google speaks Tuesday at the Uptim Institute Symposium 2009 in New York, while Uptime founder Ken Brill listens.

Chris Malone of Google speaks Tuesday at the Uptime Institute Symposium 2009 in New York. Listening at right is Uptime Institute founder Ken Brill.

One of the best-attended Tuesday sessions at The Uptime Institute’s Symposium 2009 in New York was a presentation by Google’s Chris Malone. As has been notedelsewhere, Malone’s talk summarized much of the information that Google disclosed April 1 at its Data Center Efficiency Summit. But there was a noteworthy moment during the question and answer period when Daniel Costello approached the mike.

Daniel went on to present the idea of a Glasnost.

“Microsoft applauds Google’s openness in presenting this information,” Costello said. “It’s moving us forward to a data center glasnost of sorts.” Glasnost, for those with short memories, was the policy of openness and transparency that Mikhail Gorbachev introduced in the Soviet Union in the 1980s.

Google’s Chris Malone responds.

Over the past year Microsoft has been actively discussing some of its data center innovations and best practices at industry events. Responding to Costello, Malone said Google intends to pursue a similar path, reversing years of secrecy about its data center operations. “One of the reasons we’re here is to share in the industry discussions,” said Malone, who added that Google has now joined The Green Grid, one of the industry consortiums on energy efficiency.

Rich Miller makes an excellent point though in differences in what Microsoft and Google are presenting.

There are differences in the two companies’ approaches. Microsoft is talking publicly about its future data center design plans, like the “Generation 4 ” plan for roofless container farms. Google’s disclosures thus far have focused on older facilities that likely don’t represent the 2008 model year for its data centers. And as happened at Uptime, there will be continuing debates in the industry about how much of the innovation seen at Google and Microsoft is relevant to smaller data centers.

But, with Daniel Costello moving to Google will Glasnost and the spirit of openness change into a Cold War?  Rich Miller closed his post making the point of a cold war.

But when it comes to expert information on best practices, more is better. Like the end users, the data center industry has its share of information siloes, and its good to see that starting to change. Much hard work remains. But Glasnost is far better than a data center Cold War.

If you follow with the Cold War analogy who is the Soviet Union and who is the US?

Google has been building data centers longer than Microsoft and they are proud of their move to containers before Microsoft.

Both Google and Microsoft have a bunch of money and a lot to win and lose in the data center wars.

Is Daniel Costello’s move to Google a tipping point?

From Publishers Weekly

The premise of this facile piece of pop sociology has built-in appeal: little changes can have big effects; when small numbers of people start behaving differently, that behavior can ripple outward until a critical mass or "tipping point" is reached, changing the world. Gladwell's thesis that ideas, products, messages and behaviors "spread just like viruses do" remains a metaphor as he follows the growth of "word-of-mouth epidemics" triggered with the help of three pivotal types. These are Connectors, sociable personalities who bring people together; Mavens, who like to pass along knowledge; and Salesmen, adept at persuading the unenlightened. (Paul Revere, for example, was a Maven and a Connector). Gladwell's applications of his "tipping point" concept to current phenomena--such as the drop in violent crime in New York, the rebirth of Hush Puppies suede shoes as a suburban mall favorite, teenage suicide patterns and the efficiency of small work units--may arouse controversy.

How ironic that Daniel calls for Glasnost in Apr 2009 as Microsoft data center executive and in Sept 2010 will be a Google Data Center executive.

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Microsoft Data Center Director Daniel Costello joins Google

Data Centers are competitive advantages for the Internet companies, and how much you know about your competitors helps plan your future.  Microsoft's Daniel Costello has been a heavily recruited data center executive for months (I think I count 8 from when I first heard he was being recruited)  He finally made his decision ... to join Google, leaving Microsoft.

Who is Daniel Costello?  Daniel is the person in the center of this photo.

And had this role at Microsoft.

Daniel Costello, director of Data Center Services

     Global Foundation Services

Daniel Costello is the director for Data Center Services at Microsoft, responsible for data center research and engineering, standards and technologies, data center technology roadmap, Generation 4 data center engineering, data center automation and integration with IT hardware, operating systems and applications.  Daniel also works closely with Microsoft Research on proof of concepts in support of the data center of the future and manages a team of facility engineers and service architects. 

I don't know Daniel's new role at Google.  Director of Generation 4 5 data center engineering? :-)  Given Daniel's move to Google, I doubt we'll hear for quite a while what he is doing.

I think Daniel could have the title Data Center Wizard as he knows more than anyone else in the industry about Google and Microsoft's data centers and IT infrastructure.  How much is Daniel's knowledge worth?

Here are two videos from Daniel's presentation 2 years ago at GigaOm.

The funny thing is I just happened to connect to LinkedIn last week.  Daniel provided no information for this blog post, but I had a hunch it was time to connect.

Daniel is one sharp guy who has impressed many.  Here is my post about his engineering approach.

Microsoft’s Daniel Costello, Engineering Approach to Solve Data Center Design

Microsoft’s Daniel Costello has a good post on an engineering approach to solve data center business problems.

...

Now let’s look at  Daniel’s steps.

1) Time to Market

2) Cost

3) Efficiency

4) Flexibility and Density

And the goals of the Microsoft team.

The Goals our Engineering Team Set

· Reduce time-to-market and deliver the facility at the same time as the computing infrastructure

· Reduce capital cost per megawatt and reduce COGS per kilowatt per month by class

· Increase ROIC and minimize the up-front investment for data centers

· Differentiate reliability and redundancy by data center class and design the system to be flexible to accommodate any class of service in the same facility

· Drive data center efficiency up while lowering PUE, water usage, and overall TCOE

· Develop a solution to accept multiple levels of density and form factors, such as racks, skids, or containers

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Green Data Center is a standard

I’ve been blogging about Green Data Center for 3 years and been discussing the concept for a bit longer.  When I started blogging about green data centers it was hard to find content I could reference.  Now there is so much out there, I can be selective on what to blog about.

Here is one example of how times have changed.  ZDnet blogger David Chernicoff has a blog called Five Nines: The Next Generation Data Center and here are his latest posts.  Look at all the green data center related topics he discusses.

Five Nines: The Next Gen Datacenter

David Chernicoff

About Five Nines: The Next Gen Datacenter

David Chernicoff looks at technologies that impact data center users and operators, including server consolidation and virtualization, green IT, and the latest hardware advances.

In David’s post  on No Suprise: Green Sells.

For now, “green” is a sales buzzword almost as compelling as “cloud.”  But it will soon enough be simply another expectation and no longer a differentiator.

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